The Cheesecake Factory

1. I tried to ask for assistance for there rewards system and was told they would only help after I ate and recieved my receipt. 2. No one informed my server that they sat me so I had to wait for 20 minutes before she noticed me and asked if I wanted something or was waiting for someone. 3. When I asked the server about some of the lunch specials and what were in them. Her responce was "look I just serve food, I don't know all the dishes here." 4. The one dish she could explain she didn't inform me that it was super spicy. She also didn't put it in as a lunch special but a dinner size portion. 5. Due to having to send back my main dish, the server gave me my receipt without allowing a chance to look over the dessert menu. 6. The only thing I got to truly enjoy was the fried zucchini and a slice of celebration Cheesecake. Honestly I expected better from a place that charges so high on there meals and looks so elegant. From now on I will order a cheese cake to go and nothing more.

Went to Cheesecake Factory today for lunch with a friend while my car was being serviced near Wolfchase. Got seated before 11:30 and they were never super busy(although they got a bit busier over the 2+ hours we were there). The service was really, really bad. Our waitress took forever on everything and didn't seem to like us (unless somebody from the restaurant was watching or nearby). We never got lemon for our iced tea or forks for our carry-out dessert, and I had to ask two other people for mustard before I got some. I can't prove it, but I am pretty sure she saw me trying to get her attention several times, and pretended not to see. Maybe she was upset with us because once, when I was trying to get her attention, she was sitting in the booth with obvious friends of hers across from us and having to get up and do her job must have perturbed her. If were her supervisor, I would want to know about this. Unfortunately, I couldn't read her name tag from afar and forgot to look when she

Food was super delicious. Our waitress was very friendly and served us well. The kitchen took a while for our food to come out while not being very busy at lunch time. But overall the food was very good and the atmosphere was relaxing. Vegetarian options: Lots of vegetarian menu options Dietary restrictions: Gluten Free Menu options