Applebee's Grill + Bar

Waitress reliably checked back in throughout our visit to see if anything was needed or of concern. She was polite and personable. Points of improvement here: Serve plates when the guests order a shared appetizer like the combination app. This did not happen for us The spinache dip was not toasted but scorched and tasted burned. Don't leave it so long or manually toast the tops with a proper torch if you can't watch the oven. The Cole slaw tasted old, if you make it ahead of time don't do it too far in advance. Give more than the single napkin that comes with the silverware. I ordered ribs and somehow the one napkin was supposed to last the entire service. Provide wet napkins at least for people who ordered finger foods and things like ribs. The bathrooms are too dirty and cramped. Washing one's hands in those conditions the middle of dining is disturbing to think about. The alternative was using the condensation from my cup and the extra napkins we had to ask for just to get my finger

Seriously, always forgetting items for delivery and very rude manager who doesn’t care. I usually order the fettuccine Alfredo and it is always super dry. I always order extra Alfredo sauce and literally 80% of the time you guys forget to put it in the bag -and I have I pay for it. I also usually order queso dip with extra queso dip because there’s very minimal in the order and there’s also usually barely any chips that come with it. It’s very frustrating to order extra things to have a sufficient amount of food and pay for it and have it not consistently come with the order. I called the location to ask if I could come and get the extra sauce to make my dinner edible and the manager Mitch was so rude, refused to let me speak, told me that the delivery company was responsible for what’s inside the bag and proceeded to laugh at me when I asked if I could grab it curbside since I have a disabled small child and didn’t want to come Into the restaurant. I have reported him to corporate.

The waitress we ended up with was amazing. Confusion at the door with a new hire, but our experience turned out great. Took the kids and ordered the alfredo and burgers. Everything hot and fresh. Waitress gave us the attention we needed and the restaurant was clean. Atmosphere was great. This is one place where I like to come to because of the vibe.