Buffalo Wild Wings

The food here is okay but they are so understaffed. The floor was a mess. I waited an extra 30 minutes for takeout only to be told it had been done for a while and no one had brought it up. The hostess was doing the best she could and helped try to improve my experience, which I appreciated, but I only saw the manager come up and issue someone else a refund for similar problems— otherwise he was MIA. He should have been more available to help struggling staff. I can't speak to a good experience I've ever had at a BWW, but it's somehow managed to get worse.

The food was good, but it's ridiculous not being able to get something basic. Diabetics deserve more than plain water or diet Pepsi. Come on! It's pretty disappointing that Burger King and Taco Bell have better drink options. Dietary restrictions: If you're diabetic, you can have either water or diet Pepsi. That's all they offer!

It took 20 minutes to get 1 beer, then another 10 to place a food order. We were there over an hour after that and never even got our appetizer or the 2nd beer we ordered. Absolutely the worst service!!;