Chick-fil-A
14647 Thatcher LnCarmel, IN 46032 Location Map
Ratings for Chick-fil-a
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Reviews for Chick-fil-a
I don't think I have ever rated a chick fil a under 4 stars, but this was the one. I went through the drive-through, ordered with the outside attendant and the first issue was his card reader was not working so we had to wait for him to realize this since our card definitely wasn't the problem. When making it to the window, they provided us with the wrong size of drinks and even short ???? on one. The kids that was handing food did not have a second to stop and listen to the problem he just assumed we where incorrect and kept asking for a receipt that he had yet to provide with the food. Very frustrating. After handing us our food we immediately realized we were two combos short. At this point we knew we would NEVER return to this location.
My husband picked up our $50 order the other night. When he arrived home, I noticed the inside of our kids' nuggets displaying a pinkish-red tint. I subsequently called the store to address the matter. A male answered the phone, later confirmed to be Julien. I asked for a manager. He acknowledged being a manager and asked "What do you need?" I was taken aback by this abrasive response, but proceeded to ask for his name. He asked "Why do you need to know that?" I told him that he is an employee at Chick-fil-A and I would like to know who I'm speaking with. The phone was subsequently disconnected from the other end. My husband traveled back to the store, which is actually 12 minutes from home (we chose this store over a closer location due to the past quality service). I was on the phone with my husband when I heard him asking for the manager. The male gave a similar response as one provided over the phone. He first denied answering the phone and then the other manager (Mandi) stated tha
Amazing sandwiches! Got food extremely fast. Staff were nice and helpful. Cool area for kids to hang out inside! … More
Delivery Order
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Takeout / Pickup Order
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Business Hours
Sunday: | Closed |
Monday: | 6:30 AM - 11:00 PM |
Tuesday: | 6:30 AM - 11:00 PM |
Wednesday: | 6:30 AM - 11:00 PM |
Thursday: | 6:30 AM - 11:00 PM |
Friday: | 6:30 AM - 11:00 PM |
Saturday: | 6:30 AM - 11:00 PM |