The Cheesecake Factory
Kapolei, HI 96707 Location Map
Ratings for The Cheesecake Factory
QuickTip: Combined ratings to enhance the accuracy of honest evaluations.
- google
- doordash
- tripadvisor
- foursquare
- facebook
Photos
Reviews for The Cheesecake Factory
Delicious menu. Great food and excellent service. The restaurant was busy so the atmosphere was a little noisy. But we all enjoyed a good meal for a large group. It would be nice to be able to make reservations for more than 6 people. Vegetarian options: Lots of amazing salads on the menu Kid-friendliness: Good selection for kids Parking: Busy Waikiki Beach lots of people everywhere. But they're are paid garages around
I would have given this place at least 3 stars if it wasn't for the horrible attitude of that guy Caleb. When I heard he was a Manger I was shocked on why would cheesecake factory or any restaurant for that matter would make someone with a poor attitude and customer skill in charge! He was arguing with me, going back and forth, trying to say we were wrong on how the steak was made. He was snarky and condescending he even threw the door open all extra when he came to talk to our table. People don't come to Hawaii to deal with someone so pessimistic and rude. He wouldn't even let me finish my sentence and kept being on repeat about 'well that's what my head chef said" why would you sit here and try to argue with someone that is just trying to eat their food right?! Try to tell me this steak is medium rare when it's OBVIOUSLY medium well if not fully well done!!!
Here's a tip: +Make Reservations OR +Come about 15-20 minutes before they open The closer you are to opening time the more tables are available and therefore easier to get a dine in table faster. When you arrive, if there's a wait you give your mobile number to the host. You WILL NOT receive any texts confirming you are on the wait list so make sure they get your number correctly. You WILL receive a text message when your table is ready. It took 40 minutes to get a clean table on a Sunday morning. Once we got to our booth our server was very sweet and informative. She was patient in getting our orders and let us know that our food would take a while because the kitchen was backed up. It took about 40 minutes to get our food. It took about 20 minutes to get our drinks from the bar. Our food was delicious and freshly made. The drinks were made well and had just the right balance of alcohol and mixtures. My husband got the ultimate margarita twice and really enjoyed it. I had the
Menu
QuickTip: Save time by exploring restaurant menu from the comfort of your own home.
Delivery Order
QuickTip: Enjoy home delivery for your utmost convenience.
Takeout / Pickup Order
QuickTip: On average customers save 30-40% with takeout / pickup order.
Business Hours
Sunday: | 10:00 AM - 11:00 PM |
Monday: | 11:30 AM - 11:00 PM |
Tuesday: | 11:30 AM - 11:00 PM |
Wednesday: | 11:30 AM - 11:00 PM |
Thursday: | 11:30 AM - 11:00 PM |
Friday: | 11:30 AM - 11:00 PM |
Saturday: | 10:00 AM - 11:00 PM |