Red Robin Gourmet Burgers and Brews

Terrible service.. Server came once the entire time. They tried to charge us for an extra meal we never ordered. Waited at the table for 20 minutes for her to show back up. Went to the front and asked for them to take off the meal so we could pay. They said we had to wait for the server at the table. Waited at the table for another 20 minutes for her to show up and take it off. No refills on the fries. Supposed to be happy hour on the drinks they charged us full price. If your looking for over priced bad mall food with the worst service known. This is definitely your place to eat.

The service was great and the food came quicker than any Red Robin I've ever eaten at, and our hamburgers were very good, cooked to our specifications!!! Will eat there again when we visit family in Visalia. They have a gluten free hamburger bun, so my daughter is able to have a hamburger like everyone else. I tried the raspberry tea and liked it a lot. Highly recommend this place. Dietary restrictions: They have gluten free hamburger buns.

We came in for dinner tonight and my burger was burnt not once, but twice! By the time I received the second one everyone was already done eating so I just asked to cancel my order. Besides the burnt burger, we had great service, NOT by our server, but by Tabitha ( I believe she was the food expo) We asked our server for drink refills and received nothing. Anytime we would ask Tabitha for anything she would get it to us in no time! If it wasn’t for her, we would have had a horrible experience. So a big thank you to her!!!