KFC

12621 W Bell Rd
Surprise, AZ 85378
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Ratings for Kfc

QuickTip: Combined ratings to enhance the accuracy of honest evaluations.

  • Avg. Rating
    3.5 (2763)
  • google google
    2.6 (725)
  • doordash doordash
    4 (1500)
  • grubhub grubhub
    3.7 (327)
  • yelp yelp
    1.5 (101)
  • ubereats ubereats
    4.2 (64)
  • tripadvisor tripadvisor
    3 (23)
  • facebook facebook
    3.2 (13)
  • foursquare foursquare
    6 /10
    6 (10)

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Restaurant Photo

Reviews for Kfc

danielle m.
danielle m.

We go to KFC often and live right behind this location, this is my 3rd visit this week that they have told me that they are closing early due to lack of supplies? Why are you not prepared to serve customers? Sounds like this location needs new staff that are more prepared/organized and have experience with inventory!! If chicken is the bread and butter, why are they always out?

margarita g.
margarita g.

We ordered a three-piece chicken dinner and instead of getting coleslaw as we ordered we got mashed potato and gravy instead. We noticed that the girl at the cash register on the drive thru side was not paying attention to what she was doing and was talking too fast on the mic and at the window. Please make sure that you tell your employees to watch what they're doing and not to talk so fast that's how they get things confused. The food was good I can't complain about.

ingrid
ingrid

The clerk at the drive through window had trouble understanding the 2 four piece and 2 sides for each dinner we wanted to order. Then we get home and no sides in the bag! They were charged and on the receipt. Back again 7 miles. She brought out the missing sides....and one of the sides was again not in the bag! The whole fiasco took miles of driving in the heat and nearly an hour and a half to finally get the order right. Not fast food by any means. For the price of the food it was an awful experience. The food was greasy and not so good, hardly any chicken on the bone. We are not returning after this fiasco. We should have checked other reviews for this place and been forewarned.

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Business Hours

Sunday:
11:00 AM - 7:00 PM
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 7:00 PM
Saturday:
11:00 AM - 7:00 PM

Location Map

KFC
12621 W Bell Rd
SurpriseAZ 85378

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