McAlister's Deli

Ordered on app, waited 10 minutes at drive up, no employee's to wait on customers except at the counter, food was good, service was lousy, sounds like a management problem Food : 4/5 | Service : 1/5 | Atmosphere : 1/5 … More

Went on 11/1/22 at 730p and spent $70+ on food, no au jus for our French dips, went inside to obtain this sauce, and the guy in the kitchen just flat out didn't want to give us any , cashier asked him for some and he gave her a tiny clear cup of it, and she said I don't think you understand I need more than that...he said "that's enough" clear as day, we're buying food here as other customers, making your paycheck, and you have the audacity to say we cannot have more than a couple teaspoons of sauce?? My man you have a lot to learn if you're ever gonna make it in the food business, won't be spending another dime in that place, not in Troy anyway. Someone needs to retrain this "cook" or y'all are gonna lose way more business than just mine I can assure you! Food was mediocre but service was horrendous, the cashier was great but the guy in the back needs to stop hiding back there and talking smack. Hopefully someone will see this and visit this location ASAP.

Consistently forgetting to include all items purchased (no soup, no potato salad, etc) I ordered a ham sandwich and received 2 pieces of bread with a tomato in between. This is my last time purchasing their product. Drive home with all this food just to be missing 50% of the order.