Wendy's

Nearly 10 minutes i sat at the call speaker while they took 2 or 3 orders from the alternate line. Another 10 minutes at least in line waiting to pull up and pay, food I received was supposed to be a big bacon classic. What I received was meat, a tomato, and an onion slathered in ketchup on a bun. GREAT JOB Food : 2/5 | Service : 1/5 … More

Pros: friendly considerate staff. Cons: (1) no soap in men's nor in women's rooms (2) no forks to eat our salad - not missing on a takeout order - no forks in the entire place and everyone looking at each other to see if anyone had an idea of what to substitute for forks. We got a refund and the manager gave us free salads to take home, but on further consideration we decided to skip eating them since they were presumably made by hands that had no ability to be washed after doing their business.

Legit waited for 34 minutes after ordering in the drive thru for a $5 meal. 2 Nov from 903pm to 937pm. No apology for wait, no courtesy greeting, no thanks have a good night. Very poorly managed, not my 1st bad experience at the Bay Minette location. Breakfast crew is way better than evening/night shift. Food : 2/5 | Service : 1/5 | Atmosphere : 3/5 … More